KDent 

1. Introduction

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Our company SIA KDent is committed to respect and protect our customer’s privacy for both ethical and legal reasons. Therefore, this Privacy Policy describes how the Personal Data Processing Controller KDent SIA (uniform registration No: 40203217624, business adress: Ernesta Birznieka Upīša Iela 20A, LV-1050, Riga, Latvia ) collects, uses, and discloses your personal information related to the use of our website www.kdent.lv.

 

2. Legal Base

This Privacy Policy has been established in compliance with:

1. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of Persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

2. Personal Data Processing Law of the Republic of Latvia;

 

3. What type of information do we collect?

We receive, collect and store any information you provide us when visiting our clinic or you enter on our website or provide us in any other way. In addition, through our website, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and contact history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications: comments, feedbacks and recommendations).

 

4. How do we collect information?

When you contact us on our website, as part of the process, we collect personal information you give us such as your name, email address and the text your wrote. Your personal information will be used for the specific reasons stated above only.

 

5. Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To provide and operate the Services;

• To comply with any applicable laws and regulations.

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6. How do we store, use, share and disclose your site visitors' personal information?

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Our website  is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

7. How do we communicate with our site visitors?

We may contact you to answer you regarding the questions you wrote us or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages.

 

8. How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

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As we make use of Wix , the following cookies are used by kdent.lv:

     Name                       Purpose

 

XSRF-TOKEN - Used for security reasons;

Hs - Used for security reasons;

svSession - Used in connection with user login;

SSR-caching - Used to indicate the system from which the site was rendered;

_wixCIDX - Used for system monitoring/debugging;

_wix_browser_sess - Used for system monitoring/debugging;

consent-policy - Used for cookie banner parameters;

smSession - Used to identify logged in site members;

TS* - Used for security and anti-fraud reasons;

bSession - Used for system effectiveness measurement;

fedops.logger.X - Used for stability/effectiveness measurement;

wixLanguage - Used on multilingual websites to save user language preference.

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The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

 

Functional cookies

Functional cookies are necessary to let the website function correctly. These cookies cannot be turned off. There are session cookies, which will be deleted when you leave the website. Then, there are permanent cookies to prevent you from having to perform the same action over again

If you would like to find more information about the management and deletion of  cookies, we advise you to visit the website www.aboutcookies.org.

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Visitor Analytics

Wix provides us also with visitor analytics that is a simple website analytics service which measures the traffic on our website and website visitors' general details. We collect statistics like which pages visitors visit and when, where they are approximately located, where they land first or if they are coming from a specific referral, to make our website visitors' experience better .

As a website operator using Visitor Analytics, we process information about our visitors' device type and screen size/resolution, approximate location, browser, OS, IPs, page visits, bounce rate, conversions, conversion funnels, average sessions per visitor, average pages per session, average session duration, time spent on the website and preferably visited content on the website. All this data is pseudonymized and Visitor Analytics will not use the collected data to identify individual users or to match the data with additional information on an individual user.

We do not use cookies to collect this data. Instead, we use the so-called fingerprinting technology that does not require placing any cookies, files or technology on your device. Fingerprinting relies on your device’s technical attributes and combines them to identify your device as a unique device and allow for reliable analytics.

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Visitor Recordings

Wix provides us also with visitor recordings that is an additional feature to Visitor Analytics (described above) in the form of a simple website replay tool that records in statistics where our website visitors scrolled to and what they clicked on our website. We can see this information in playbacks and so called “heatmaps”. Collecting these statistics helps us to make our website more user-friendly as well as to reproduce and fix technical errors.

Basically, as a website operator using Visitor Recordings, we are using a snippet of tracking code to collect data about our visitors’ journey on our websites, which subpages they visit, what they clicked on, where they moved their mouse cursor to and where they scrolled. All this data is pseudonymized and Visitor Analytics will not use the collected data to identify individual users or to match it with additional information on an individual user.

 

9.  How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at kdentlv@gmail.com.

 

10. Questions and our contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at kdentlv@gmail.com.

 

11. Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Therefore, the visitor of our site has the obligation to independently check the content of the site to familiarize themselves with the changes to the rules.

 

Last update: 20 April 2022